Shipping

1. Shipping costs

Germany
DHL: 3-5 working days – 4.90 €
free over 29.00 €

Italy, Austria
DHL or DPD: 4–6 working days – 4.90 €
free over 39.00 €

Denmark
DHL or DPD: 4–6 working days – 9.90 €
free over 39.00 €

France, Spain
DHL or DPD: 4–6 working days – 4.90 €
free over 49.00 €

Belgium
DHL or DPD: 4–6 working days – 9.90 €
free over 99.00 €

Netherlands
DHL or DPD: 4–6 working days – 4.90 €
free over 199.00 €

Bulgaria, Estonia, Finland, Lettland, Latvia, Luxembourg, Poland, Portugal, Sweden, Slovakia, Slovenia, Czech Republic, Hungary
DHL or DPD: 4–6 working days – 9.90 €
free over 199.00 €

Greece DHL or DPD: 7-9 working days – 14.90 €
free over 199.00 €

Croatia, Romania, Irland
DHL or DPD: 4–6 working days – 14.90 €
free over 199.00 €

Switzerland
DHL or DPD: 3-5 days – 14.90 €
free over 199.00 €

For deliveries to Switzerland, additional value-added tax, duties or other charges such as customs clearance costs may occur. These costs are not included in the goods or shipping costs for end customers and may have to be paid by you to a third party when the goods are imported. The value-added tax is calculated based on the taxable value of goods – which consists of cost of goods, shipping costs, customs clearance costs and duties. For detailed information on the customs duties, please visit the TARES calculator of the Swiss Federal Customs Administration at https://xtares.admin.ch/tares/login/loginFormFiller.do .

2. Shipping and handling charges

Please note that shipping and handling charges include more than just postage. They also cover transportation insurance, personnel costs for shipping employees and packaging. If you have any questions or comments, please let us know.

3. Delivery time

We do our best to make sure your ergobag products arrive at your door as quickly as possible. If the items are in stock, your order will generally arrive within 2-3 business days.

If some items take longer to ship, your order will be sent once all the items are in stock. If you choose bank transfer as your method of payment, we will begin the shipping process as soon as the payment is deposited to our account.

4. Retours

Retours are only possible within the legal right of rescission of 60 days and at your own cost.

In case of return please return to:

FOND OF GmbH - Retoure B2C
c/o dadada GmbH
Heinrich-Barth-Straße 16
53881 Euskirchen
Germany

Print out the following form and enclose it with the package.