Free Spare parts
- Possible without proof of purchase and outside the guarantee or warranty period
- Send a photo of the broken part and your shipping address to info@ergobag.com .
- If in stock, we'll send you the needed spare part by post free of charge.
- Spare parts are sent via letter post with Deutsche Post, so there's no tracking number.
- After dispatch, delivery takes approximately 5–6 working days.
Complaints
- Entro il periodo di garanzia
- Inviaci un'e-mail a info@ergobag.de .
- Includi una foto del difetto e la tua fattura.
- Elaboreremo la tua richiesta e ti ricontatteremo il prima possibile.
