Returns

  • 30-day return policy in original condition. Your statutory right of withdrawal remains unaffected (details in § 4 of our Terms and Conditions).
  • Free of charge from Germany and Switzerland when you register your return via your customer account. Returns from other countries are at your own expense.

Returns with your account

Returns as a guest

An ergobag customer account is required for quick and easy returns processing. You can register here with your email address.