Shipping and Delivery

Shipping and delivery


1. Shipping costs


DHL: 2-3 working days – 4.90 € (free over 75.00 €)


DHL: 4–6 working days – 9.90 € (free over 200.00 €)

Shipping Countries: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Irland, Italy, Croatia, Lettland, Latvia, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, U.K., Cyprus


DHL: 5–14 working days – 19,90 €

Shipping Countries: Switzerland 

2. Shipping and handling charges

Please note that shipping and handling charges include more than just postage. They also cover transportation insurance, personnel costs for shipping employees and packaging. If you have any questions or comments, please let us know.

3. Delivery time

We do our best to make sure your ergobag products arrive at your door as quickly as possible. If the items are in stock, your order will generally arrive within 2-3 business days.

If some items take longer to ship, your order will be sent once all the items are in stock. If you choose bank transfer as your method of payment, we will begin the shipping process as soon as the payment is deposited to our account.

4. Retours

Retours are only possible within the legal right of rescission of 14 days and at your own cost.

In case of return please return to:

c/o Rhenus SE & Co. KG
Europaallee 29
47229 Duisburg